有關於可愛曼谷的銷售退換貨相關事宜如下：
退貨 Returns
- 我們的政策為期7天。如果您在收到商品後已過7天，我們將無法為您退款或換貨。
Our policy lasts 7 days. If 7 days have gone by after you have received the items, we cannot offer you a refund or exchange. - 我們僅對有缺陷的商品提供退款或換貨。
We only offer refund or exchange to items that are defective. - 退貨前提為您的商品必須是未使用的，並且和收到商品時的狀態相同。商品也必須在原包裝中。
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. - 為無疑慮的提供退貨，需要您的收據或購買證明。
To complete your return, we require a receipt or proof of purchase. - 在運送退貨之前，請先聯繫我們。
Contact us prior to shipping the defective items.
退款 Refunds (if applicable)
- 收到並檢查您的退貨後，我們將向您發送電子郵件，通知您我們已收到退貨，我們亦會通知您退款申請成功與否。
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. - 如退款申請成功，則將在5個工作日內處理退款並自動退還退款於您的信用卡或原來的付款方式。
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
退款逾期或遺失 Late or missing refunds
- 如果您尚未收到退款，請先再次檢查您的銀行帳戶。
If you haven’t received a refund yet, please check your bank account again. - 請與您的信用卡公司聯繫，這可能需要一些時間才能正式發佈退款。
Contact your credit card company, it may take some time before your refund is officially posted. - 請與您的銀行聯繫。退款通常需要一些處理時間。如果您已完成所有操作，但仍未收到退款，請與我們聯繫。
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
特價商品 Special Prices products
- 僅正價商品可以退款，特價商品不能退款。
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
換貨 Exchanges
- 我們僅在商品有缺陷的情況下更換。如果您需要將其更換，請發送電子郵件至[email protected]，我們將盡快與您聯繫。
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at [email protected] , then we will connect you as soon as possible.
運送 Shipping
- 您需支付退換貨商品的運費。運費將不被退還，如果你收到退款，將會扣除掉退送的運費金額。
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. - 您應考慮運輸跟踪服務或購買運輸保險。我們不保證會收到您退回的商品。
You should consider using shipping service with tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
不接受退換貨的項目 Unreceived
- 商品卡/禮物卡
Gift cards - 無實體項目的「服務」
Service - 與個人貼身與護理產品有關的商品
Some health and personal care items - 已開封或有明顯使用痕跡的書籍
Book with obvious signs of use - 非廠商導致的任何商品已非原始模樣，或有損壞、遺失部分內容
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. - 任何超過收到貨品30天之後，不接受退換
Any item that is returned more than 30 days after delivery